Privacy and Cookie Policy
The protection of your privacy when processing personal data is an important concern for us. The following apply to the online offer of www.plurplugs.com ("Online Offer").
Details of the responsible "responsible person" is
Plurplugs LLC
Stepping Stone Drive
Haymarket, VA 18901
hereinafter referred to as "we" or "us".
Plurplugs proceeds with all data processing procedures in line with Regulation (EU) 2016/679 (General Data Protection Regulation) and California Consumer Privacy Act 2018.
The following provides you with an overview of the type of data collected and how it is used and passed on, the security measures Plurplugs takes to protect your data and how you can exercise your rights.
In General
When you use one of our services, we generally only collect the data that is necessary to provide you with our service. We may ask you for further information, but this is voluntary. Whenever we process personal data, we do so in order to provide you with our service or to pursue our commercial objectives.
When you visit our website
When you visit our website, our web servers save the IP of your internet service provider, the website from which you visit us, the web pages you visit on our website and the date and duration of the visit as standard. This information is absolutely necessary for the technical transmission of the web pages and secure server operation. A personalized evaluation of this data does not take place.
Contact form
If you send us data via the contact form, this data will be stored on our servers as part of the data backup process. Your data will only be used by us to process your request. Your data will be treated as strictly confidential. It will not be passed on to third parties.
Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
- Date and time of the request
- Name of the requested file
- Page from which the file was requested
- Access status (file transferred, file not found, etc.)
- Web browser and operating system used
- Complete IP address of the requesting computer
- Amount of data transferred
- Collection, processing and use of your personal data
When you Purchase our Plurplugs
We collect, store and process your data for the entire processing of your purchase, including any subsequent warranties, for our services, technical administration and our own marketing purposes. Your personal data will only be passed on to third parties or otherwise transferred if this is necessary for the purpose of contract processing or billing or if you have given your prior consent. In the context of order processing, for example, the service providers we use (such as carriers, logistics, banks) receive the necessary data for order and order processing. The data passed on in this way may only be used by our service providers to fulfil their task. Any other use of the information is not permitted and does not take place with any of the service providers entrusted by us.
For your order we need your correct name, address and payment details. We need your e-mail address so that we can confirm receipt of your order and communicate with you. We also use this for your identification (customer login). Furthermore, you will receive your order and shipping confirmation via your e-mail address.
Your personal data will be deleted if there are no legal obligations to retain it and if you have made a claim for deletion, if the data is no longer required to fulfil the purpose for which it was stored or if its storage is not permitted for other legal reasons.
E-mail advertising with newsletter registration
If you register for our newsletter, we use the data required for this purpose or separately provided by you to send you our email newsletter on a regular basis based on your consent.
Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your e-mail address unless you have expressly consented to further use of your data or we reserve the right to use your data in a way that goes beyond this and is permitted by law and about which we inform you in this declaration.
E-mail advertising without registering for the newsletter and your right to object
If we receive your e-mail address in connection with the sale of a product or service and you have not objected to this, we reserve the right to regularly send you offers by e-mail for similar products to those you have already purchased from our range. This serves to protect our legitimate interests in addressing our customers in an advertising manner, which outweigh our interests in the context of a balancing of interests.
You can object to this use of your e-mail address at any time by sending a message to the contact option described below or via a link provided for this purpose in the advertising e-mail, without incurring any costs other than the transmission costs according to the basic rates.
Our online presences on Facebook, Instagram, Pinterest
Our presence on social networks and platforms serves to improve active communication with our customers and interested parties. We provide information about our products and current special offers there.
When visiting our online presences on social media, your data may be automatically collected and stored for market research and advertising purposes. So-called usage profiles are created from this data using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are generally used on your terminal device for this purpose. Visitor behaviour and user interests are stored in these cookies. This serves to protect our legitimate interests in an optimized presentation of our offer and effective communication with customers and interested parties.
For detailed information on the processing and use of data by the providers on their pages, as well as a contact option and your rights and setting options in this regard to protect your privacy, in particular opt-out options, please refer to the data protection notices of the providers.
Security
We have taken technical and administrative security precautions to protect your personal data against loss, destruction, manipulation and unauthorised access. All our employees and service providers working for us are bound by the applicable data protection laws.
Whenever we collect and process personal data, it is encrypted before it is transmitted. This means that your data cannot be misused by third parties. Our security measures are subject to a continuous improvement process and our data protection policy is constantly being revised. Please ensure that you have the latest version.
Access to your Data
Please contact us at any time if you would like to find out what personal data we are storing about you or if you would like to have it corrected or deleted. Furthermore, you have the right to restrict processing, the right to object to processing and the right to data portability. In these cases, please contact us directly.
Changes to this data protection policy
We reserve the right to change our data protection policy if this should be necessary due to new technologies. Please ensure that you have the latest version. If any material changes are made to this data protection policy, we will post those changes on our website.
What data is processed and from which sources does this data originate?
We process the data that we have received from you in the course of initiating or processing a contract, on the basis of consent or in the course of your application to us or in the course of your employment with us.
Personal data includes:
Your master/contact data, for customers this includes e.g. first and last name, address, contact data (e-mail address, telephone number, fax), bank data.
In the case of business partners, this includes, for example, the name of their legal representative, company, commercial register number, VAT ID, company number, address, contact person contact data (e-mail address, telephone number, fax), bank data.
In addition, we also process the following other personal data:
Information on the nature and content of contract data, order data, turnover and receipt data, customer and supplier history and consultation documents,
advertising and sales data,
information from your electronic dealings with us (e.g. IP address, log-in data),
other data that we have received from you in the course of our business relationship (e.g. in customer meetings),
data that we generate ourselves from master/contact data and other data, e.g. by means of customer demand and customer potential analyses,
documentation of your declaration of consent to receive e.g. newsletters.
Photographs in the context of events.
For what purposes and on what legal basis is the data processed?
- For the fulfilment of (pre-)contractual obligations:
Your data is processed for the purpose of processing contracts online or in one of our branches, for the purpose of processing contracts for your employees in our company. In particular, the data is processed when initiating business and executing contracts with you.
- For the fulfilment of legal obligations:
Processing of your data is necessary for the purpose of fulfilling various legal obligations.
- For the protection of legitimate interests:
Based on a balancing of interests, data processing may be carried out beyond the actual fulfilment of the contract in order to safeguard the legitimate interests of us or third parties.
- Within the scope of your consent:
If you have given us consent to process your data, e.g. to send you our newsletter, publish photos, competitions, etc.
Who receives my data?
If we use a service provider in the sense of order processing, we still remain responsible for the protection of your data. All commissioned processors are contractually obliged to treat your data confidentially and to process it only in the context of providing the service. The processors we commission receive your data insofar as they require the data to fulfil their respective service. These are, for example, IT service providers that we require for the operation and security of our IT system as well as advertising and address publishers for our own advertising campaigns.
Your data is processed in our customer database. The customer database supports the enhancement of the data quality of the existing customer data (duplicate cleansing, moved/deceased indicators, address correction), and enables the enrichment with data from public sources.
In the event of a legal obligation and in the context of legal prosecution, authorities and courts as well as external auditors may be recipients of your data.
In addition, insurance companies, banks, credit agencies and service providers may be recipients of your data for the purpose of initiating and fulfilling contracts.
How long will my data be stored?
We process your data until the end of the business relationship or until the expiry of the applicable statutory retention periods; in addition, until the end of any legal disputes in which the data is required as evidence.
Are personal data transferred to a third country?
We transfer personal data to a third country. Your data will only be transferred in individual cases on the basis of an adequacy decision, standard contractual clauses or appropriate guarantees, or with your express consent.
What data protection rights do I have?
You have a right to information, correction, deletion or restriction of the processing of your stored data at any time, a right to object to the processing as well as a right to data portability and to lodge a complaint in accordance with the requirements of data protection law.
Right to information: You can request information from us as to whether and to what extent we process your data.
Right to rectification: If we process your data that is incomplete or incorrect, you can request that we correct or complete it at any time.
Right to erasure: You may request that we erase your data if we are processing it unlawfully or if the processing disproportionately interferes with your legitimate interests in protection. Please note that there may be reasons that prevent immediate deletion, e.g. in the case of legally regulated retention obligations. Irrespective of the exercise of your right to deletion, we will delete your data immediately and completely, insofar as there is no legal or statutory obligation to retain data in this respect.
Right to restriction of processing: You may request us to restrict the processing of your data if you dispute the accuracy of the data for a period of time that allows us to verify the accuracy of the data, the processing of the data is unlawful, but you object to erasure and request restriction of data use instead, we no longer need the data for the intended purpose, but you still need this data to assert or defend legal claims, or
you have objected to the processing of the data.
Right to data portability: You may request that we provide you with the data you have provided to us in a structured, commonly used and machine-readable format and that you may transfer this data to another controller without hindrance from us, provided that we process this data on the basis of a revocable consent given by you or for the performance of a contract between us, and this processing is carried out with the aid of automated procedures. If technically feasible, you may request us to transfer your data directly to another controller.
Right to object: If we process your data for legitimate interest, you may object to this data processing at any time; this would also apply to profiling based on these provisions. We will then no longer process your data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the assertion, exercise or defence of legal claims. You may object to the processing of your data for the purpose of direct marketing at any time without giving reasons.
Right of complaint: If you are of the opinion that we violate German or European data protection law when processing your data, please contact us so that we can clarify any questions. Of course, you also have the right to contact the supervisory authority responsible for you, the respective state office for data protection supervision. If you wish to assert any of the aforementioned rights against us, please contact our data protection officer. In case of doubt, we may request additional information to confirm your identity.
Am i Obliged To Provide Data?
The processing of your data is necessary for the conclusion or fulfilment of the contract you have entered into with us. If you do not provide us with this data, we will usually have to refuse to conclude the contract or will no longer be able to perform an existing contract and consequently have to terminate it. However, you are not obliged to give your consent to data processing with regard to data that is not relevant for the fulfilment of the contract or that is not required by law.
What are cookies?
Cookies are small text files sent to your device by the Site. Cookies are uploaded onto your device, thus allowing the Site to recognize you and store certain information concerning you, in order to permit or improve the service offered. A cookie will usually contain the name of the website from which the cookie has come from, the "lifetime" of the cookie (i.e. how long the cookie will remain on your device), and a value, which is usually a randomly generated unique number.
As regards the lifetime of cookies, two types of cookies may be used, "session cookies" and "persistent cookies". Session cookies are automatically deleted at the end of your browsing session. Persistent cookies remain longer on your device, for the duration of each specific cookie, and will remain valid until its set expiry date (unless deleted by the user before the expiry date).
Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website. Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
We also use other types of tracking technologies, such as flash cookies, server logs, web beacons or pixel gifs in connection with our Website and services. These technologies are similar to cookies in that they are stored on your device and can be used to maintain information about your activities and preferences.
What types of cookies does the Site use and what are they for?
We may use different types of cookies. We may use what we call "required" cookies to enable core site functionalities, such as logging-in and completing an Order for Products. These cookies do not collect personal information for marketing purposes and can not be disabled.
Functional cookies provide more advanced functions, such as remembering log-in details, remembering what is in your shopping cart and remembering your preferences such as language and country, analyzing Site usage to measure and improve performance. Also these cookies do not collect information that can identify users.
Advertising cookies may be finally used to keep record of certain behaviours or preferences expressed by you, so as to present content that is more relevant to your interests, in compliance with the applicable data protection and privacy laws and upon collection of your express consent if required by law.
In any case, our cookies do not run programs on users' device nor upload viruses on it, and do not allow any kind of control over the device.
Cookies commonly used on this Site are listed in the table below. From time to time, we may also use additional cookies and tracking technologies not listed in this table. You may obtain an updated list of all cookies and tracking technologies used on this Site at the time of your visit upon request by contacting us.
Cookie (Google Analytics): _gid; _ga;
Cookie (Google): NID;
When you visit the Site, you may receive cookies from third party websites or domains. We do not control the placing of these cookies and you should check the relevant third party's website for more information about these cookies. The relevant third party is responsible for providing you with information regarding the cookies they place and obtaining your consent before placing cookies on your device.
How can you control cookies?
Your cookie preferences: By clicking the "cookie preferences" button on the Site's Cookie Banner, you may choose whether the Site will use "Functional" cookies and/or "Advertising" cookies, as described above.
The "cookie preferences" function available on the Site's Cookie Banner will inform you of which functionalities are available to you or not depending on the types of cookies you choose to authorize the Site to use.
Browser settings: If you wish to withdraw your consent to our use of cookies on this Site, or if you wish to delete or control the placing of cookies on your computer, you can also change your browser settings to block cookies or to alert you when cookies are being sent to your device. There are a number of ways to manage cookies. Please refer to your browser instructions or help screen to learn more about how to adjust or modify your browser settings at: Internet Explorer , Chrome, Firefox, Safari
If you disable the cookies that the Site uses, this may impact your experience while on the Site.
You can also delete cookies already stored on your computer. Again, doing this may have a negative impact on the usability of many websites.
If you disable the cookies that the Site uses, this may impact your experience while on the Site.
You can also delete cookies already stored on your computer. Again, doing this may have a negative impact on the usability of many websites.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us using the details provided.